NHS Blood - Give Blood England and Wales

Donors and Disability

Donors and Disabilities

NHS Blood and Transplant is committed to the promotion of disability equality and this includes;

  • Access to donor care and services
  • Ease of use of facilities
  • Providing information in accessible formats where it is possible to do so

The aim of this section of the NHSBT website is to ensure that wherever possible all donors and potential donors are given the opportunity to attend a donation session, regardless of whether they have a disability.

This information is provided in order to clarify the potential for disabled donors to donate blood - standard screening processes will still apply to establish a donor’s suitability to donate.

The sections below provide information and resources which are available in order to improve your donation experience.

For further information please contact the Diversity and Engagement team by emailing abina.bastin@nhsbt.nhs.uk.

  • Facilities

    Disabled facilities vary, by location, for blood donation sessions in public venues, such as Church Halls and Community Centres.

    However, you can check disabled facilities for our static donor sites by viewing our blood centres.

  • Hearing

    Our National Call centre can be contacted on minicom: 0845 730 0106

    Due to the Blood Safety Quality Regulations, signers and translators are currently not permitted to be utilised on session during our screening process.

  • Sight

    Large Font Welcome Folders and Donor Health Check Questionnaires are being currently created for use on session by visually impaired donors. These will be used in conjunction with the standard sized Donor Health Check Questionnaires. Updates will follow on this page.

    You may download PDF versions of session paperwork on your home computer in order to make the information more accessible and to read prior to attending the session. It is important that you download and view the latest version of the paperwork for each donation session. Older versions may be out of date.

    (Please note that this document must still be completed at session so please do not print and bring to your session.)

    Our visually impaired donors are verbally taken through the Donor Health Check Questionnaire and screening process by a member of NHSBT staff. We regret that Braille and audio versions are not available on session.

  • Learning Difficulties

    We understand that our printed materials may not be best suited to those with colour blindness or dyslexia. All of our blood donation session welcome desks have a range of coloured overlays to be used by donors who require them.

    It is imperative for donor and recipient safety that NHSBT staff are satisfied that potential donors fully understand the consequences of the screening process and the blood donation process itself. Should NHSBT staff be in any doubt as to the level of understanding by the potential donor, then the donor in question will not be allowed to undertake the donation process.

    NHSBT are currently investigating the possibility of producing pictorial guides to accompany the screening process. Further updates will be added to this page in due course.

  • Social Communication Disorders

    It is imperative for donor and recipient safety that NHSBT staff are satisfied that potential donors fully understand the consequences of the screening process and the blood donation process itself. Should NHSBT staff be in any doubt as to the level of understanding by the potential donor then the donor in question will not be allowed to undertake the donation process.

    NHSBT are currently investigating the possibility of producing pictorial guides to accompany the screening process. Further updates will be added to this page in due course.

  • Reduced Mobility

    It is essential for your own health and safety that you are able to get yourself from your wheelchair to the donation beds or chairs and back again. Therefore if you have reduced mobility, you may be asked to verify this. NHSBT Staff are unable to assist donors on and off the donation beds or chairs, due to Health and Safety Guidelines.

  • Wheelchair Users

    It is essential for your own health and safety that you are able to get yourself from your wheelchair to the donation beds or chairs and back again. Therefore if you are a wheelchair user and alone at session, you may be asked to verify this. NHSBT Staff are unable to assist donors on and off the donation beds or chairs, due to Health and Safety Guidelines.

    If you are assisted by a carer then your carer must be comfortable with assisting you on and off the donation beds or chairs. If you have a professional carer then this should already be covered in your care plan.

  • Disability Dogs

    Disability dogs are welcome on session. All we ask is that during your donation, your dog is seated outside the donation area. This is for health and safety reasons as well as for the safety of the dog.

  • Carers

    All Carers are welcome on session, however it is important that their role is explained to members of staff on session. They are welcome to accompany you throughout the donation process, with the exception of the private screening. This is to maintain confidentiality during the screening process.

    If you are required to be assisted by a carer physically then your carer must be comfortable with assisting you on and off the donation beds or chairs. If you have a professional carer then this should already be covered in your care plan.

    It is essential for your own health and safety that you are able to get yourself from your wheelchair to the donation beds or chairs and back again. Therefore if you have reduced mobility, you may be asked to verify this. NHSBT Staff are unable to assist donors on and off the donation beds or chairs, due to Health and Safety Guidelines.

Medical Queries

Should you have any question, concerns or comments with regards to any medical conditions or medication;
then please contact us via:

TEL: 0300 123 23 23
MINICOM: 0845 730 0106
MEDICAL: https://my.blood.co.uk/Home/ContactUs
COMMENTS: https://my.blood.co.uk/Home/ContactUs

Find a venue

Our session search will find every public blood donation session in your area:

Need some help?

There are many ways we can help you:

Dedication is a selfless devotion; my story.
Read Jan's story